Speaker: Anders Fundin is Director of Research at SIQ - the Swedish Institute for Quality, and professor in Quality Technology and Management at Mälardalen University. Anders has a PhD in Quality Technology and Management from Chalmers University of Technology and a M.Sc. in Engineering from Linköping University. With more than 25 years of international managerial strategic and operational experience from the automotive industry, his research interest has evolved in areas such as Quality Technology and Management, Business Excellence, Operations Management, Innovation Management, and management models that supports a sustainable development in organizations. He is an elected Academician in IAQ – International Academy for Quality, an international non-profit independent organization represented by 45 countries to promote quality management globally.
Content: The presentation explores how values and behaviors influence the creation of resilient and sustainable organizations. It highlights the role of organizational culture and leadership in driving employee engagement, health, and long-term performance, linking these to quality management principles. A case study from Sahlgrenska University Hospital illustrates how embedding values in daily practices strengthens resilience, collaboration, and continuous improvement. The research emphasizes the distinction between supportive behaviors (long-term, inclusive, sustainable) and hindering behaviors (short-term, reactive, resistant), offering a framework for cultural development that enhances both employee well-being and organizational outcomes.