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EOQ webinar: Use Quality 4.0 to Enhance Customer Experience

Dit betreft een online event, de link wordt 21 augustus toegestuurd
Datum:
Donderdag 22 augustus 2024
Ontvangst:
15:45 uur
Aanvang:
16:00 uur
Einde:
17:00 uur

We will have 3 presenters. Lusi Zheng, Monica Pellerano and Arnela Iseric.

Bio of the presenters: Lusi Zheng is a Senior Director at Gartner advising quality leaders across multiple industries. Monica Pellerano and Arnela Iseric are Principal researchers at Gartner who generate actionable ideas and data-driven insights for our quality leaders’ most pressing needs. 

Content of the webinar: To successfully prepare for the future, quality leaders must ensure their Quality 4.0 plans enable their organizations to meet expanding customer needs and wants. Join us in this webinar to learn more about gaining direct access to customer data, preemptively addressing customer issues and building empathy for customers. 

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